WebInteractive

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What is WebInteractive?
	WebInteractive is a Web-based, real-time remote support tool that provides a simple way for support professionals to quickly resolve online PC support requests. With this resource, we are able to respond to your online requests, communicate with you live via chat or voice, monitor and view your PC, remotely advise and control PC operations to resolve your support issues. Below is a list of functions that is available in WebInteractive. View our support screens to receive instant training and advisement. Allow use to control your PC as we guide you through corrective measures and changes you need resolved. Receive file uploads to correct or resolve your issues. Chat via text or voice without the need to call for a voice connection. Have your support issue seamlessly passed to a senior technician or developer. Real time illustration and annotations on your desktop by the support consultant. Co-browsing and training support.